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Technical difficulties
or feedback:
webmaster@cequrux.com
In this section, you will find information about our Support Partner Network, product updates and version changes, FAQs, new product features, the CEQURUX Firewall/VPN Gateway administrator's guide, as well as links to other resources we think you'll find truly useful.
Technical support for the CEQURUX Firewall/VPN Gateway is available directly from your reseller or any CEQURUX certified support partner. Our support partners are highly skilled and able to sort out your problems rapidly and effectively.
Feel free to make use of our PGP Public Key if you wish to send encrypted email to us at support@cequrux.com.
Recent updates:
An upgrade from your version 4.1.x firewall to version 4.3.0 is available.
Customers who already have pre-releases of version 4.3.0 are strongly urged to upgrade to the release version.
Customers who have earlier versions of the CEQURUX Firewall/VPN and who have
current (up to date) Upgrade Protection plans may upgrade to version 4.3.0 free of charge.
Customers who have version 4.1 firewalls but who are not up to date with Upgrade Protection may upgrade
to version 4.3.0 by paying an upgrade fee that will be determined on a case by case basis.
New or existing customers may evaluate version 4.3.0 free of charge for 60 days.
Be sure to read the upgrade instructions before commencing the upgrade.
There is also a document describing the changes.
DOWNLOAD CEQURUX Firewall/VPN version 4.3.0 upgrade (12714 Kb).
Please review the MD5 Checksums after downloading and match them to the files you have downloaded.
A free upgrade from your version 4.1.x firewall to version 4.1.16 is available.
Users of all versions of 4.1 prior to 4.1.16 are strongly encouraged to upgrade to 4.1.16 as soon as possible.
Be sure to read the upgrade instructions before commencing the upgrade.
There is also a document describing the changes.
DOWNLOAD CEQURUX Firewall/VPN version 4.1.16 upgrade (13855 Kb).
DOWNLOAD the Squid caching proxy upgrade for version 4.1.16 (305 Kb). See the instructions regarding this.
Please review the MD5 Checksums after downloading and match them to the files you have downloaded.
A free upgrade from your version 4.0.x to version 4.0.5 is available.
Be sure to read the upgrade instructions before commencing the upgrade.
There is also a document describing the changes.
DOWNLOAD CEQURUX Firewall/VPN version 4.0.5 upgrade (9575 Kb).
DOWNLOAD an optional upgrade for Squid caching proxy server to version 2.0 (250 Kb).
Please review the MD5 Checksums after downloading and match them to the files you have downloaded.
The latest RemAdmin and Authentication Agents for Windows are available below.
- The new RemAdmin tool contains many bugfixes including a fix for the '%s' symbols appearing in warnings and errors.
- The new Authagent now caches passwords for up to two hours.
To install either tool, simply download the specific .exe file below, save to disk and then run it from it's saved location.
NOTE: You must first remove any older versions manually using 'Add/Remove Programs' in the Control Panel.
CAUTION: If you are upgrading from a version 3.x.x version of the Authentication Agent, your keys will be lost. There is unfortunately no way to import them into the newer versions, and so they will have to be re-generated.
DOWNLOAD RemAdmin for Windows (2537 Kb).
Please read the document describing the known limitations, problems and fixes in the latest Windows RemAdmin tool.
DOWNLOAD Authentication Agent for Windows (1267 Kb).
Please read the document describing the known limitations, problems and fixes in the latest Windows AuthAgent tool.
Also available are Authentication Agents for several flavours of UNIX:
README first! You might also need to download glibc-2.0 and/or the lsof package. Linux users: an RPM for glibc-2.0 is also available
DOWNLOAD Authentication Agent version 1.0 for FreeBSD (tar.gz format) (882 Kb)
DOWNLOAD Authentication Agent version 1.0 for Linux (RPM format) (1188 Kb)
DOWNLOAD Authentication Agent version 1.0 for Linux (tar.gz format) (1194 Kb)
DOWNLOAD Authentication Agent version 1.0 for Solaris (tar.gz format) (1738 Kb)
The End.